Gatepost
Business Software for Farriers & Mobile Service Professionals
Last updated: July 25, 2026 · Effective: May 26, 2026
These Terms of Service ("Terms") are a binding legal agreement between you and DT Technologies DBA Virtual Office WI ("Gatepost," "we," "us," or "our"), publisher of the Gatepost software product. By creating an account, paying a subscription, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
PLEASE READ CAREFULLY: Section 17 contains a binding arbitration agreement and a class-action waiver. Section 18 contains a 30-day right to opt out of arbitration.
By accessing or using the Gatepost web application, the Gatepost mobile app, or any related service we provide (collectively, the "Service"), you agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a business entity, you represent that you have authority to bind that entity, and "you" will refer to that entity.
Gatepost is a software product published by DT Technologies DBA Virtual Office WI, a Wisconsin business. The Service is a business-management platform for professional mobile service providers — built first for horse farriers, and also serving other trades such as pet grooming and house cleaning. It includes scheduling, route planning, customer and subject management (e.g., horses or pets), invoicing, mileage tracking, customer communications (SMS and email), and related tools. Features change as the product evolves.
You must be at least 18 years old and able to form a legally binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that you are not barred from using the Service under U.S. law.
You must create an account to use most features. You agree to provide accurate information, keep it current, and maintain the confidentiality of your password. You are responsible for all activity that occurs under your account. Notify us immediately at support@getgatepost.com if you suspect unauthorized access.
Admins may invite additional users (staff, accountants) to their business. Each invited user agrees to these Terms by accepting the invitation. The admin is responsible for the actions of users they invite.
The Service is offered on a recurring subscription basis. Current pricing is $49.99 per month per business, billed monthly in advance through Stripe. All features are included; there are no per-seat charges.
Free trial. New accounts may receive a free trial period (length shown at checkout). A payment method is collected at signup but is not charged until the trial ends. You may cancel at any time during the trial to avoid charges.
Auto-renewal. Your subscription renews automatically at the end of each billing period at the then-current rate, until you cancel. You authorize us (through Stripe) to charge your payment method for each renewal.
Cancellation. You may cancel at any time in-app (Settings → Billing) or by contacting us. Cancellation takes effect at the end of the current billing period. You retain access until that date.
Refunds. Except where required by law, fees are non-refundable. We do not pro-rate partial months. If your subscription is terminated by us for cause (Section 12), no refund is due.
Pricing changes. We may change pricing on at least 30 days' written notice (email or in-app). New prices take effect at your next billing cycle. Continued use after the effective date constitutes acceptance. If you do not accept the new price, cancel before it takes effect.
Taxes. Fees are exclusive of any sales, use, value-added, or similar taxes. You are responsible for paying any applicable taxes; we will collect and remit them where required by law.
Failed payments. If a payment fails, we may suspend or terminate your account after reasonable notice. You remain liable for unpaid fees.
Subject to your compliance with these Terms and timely payment, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business operations.
You agree not to:
You agree to use the Service only for lawful business purposes. You will not use the Service to store or transmit content that is unlawful, harmful, threatening, harassing, defamatory, obscene, infringing, or that violates the privacy or publicity rights of any person. We reserve the right (but have no obligation) to review content and to remove content that violates these Terms.
You own your data. You retain all rights to the customer records, subject records (such as horses or pets), appointments, invoices, photos, notes, and other content you enter into the Service ("Customer Data"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and process Customer Data solely as necessary to provide the Service and as described in our Privacy Policy.
Data roles. With respect to personal information about your customers and the subjects of your work, you are the data controller and Gatepost is the data processor. You are responsible for ensuring you have a lawful basis (including any required consent) to collect, store, and process that information through the Service.
Export and deletion. You may export your data in CSV format at any time. Upon account cancellation you may request export and deletion as described in the Privacy Policy. Backups roll over within 35 days of deletion.
Aggregated and de-identified data. We may generate aggregated, anonymized data from your usage of the Service and use it to operate, improve, and market the Service. Aggregated data does not identify you or your customers.
The Service can send SMS messages to your customers on your behalf through Twilio. You are the sender of those messages for purposes of the Telephone Consumer Protection Act (TCPA), CTIA messaging guidelines, and state law analogs. You represent and warrant that:
See our SMS Consent Policy for the consent flows we support. You indemnify us for any claim arising from your failure to obtain or honor consent (see Section 14).
The Service integrates with third-party services (Stripe, Twilio, Google Maps, SendGrid, Meta, Apple, and others). Your use of those services is governed by their terms and privacy policies, not these Terms. We are not responsible for the availability, accuracy, or behavior of any third-party service. If a third-party service becomes unavailable, the related Gatepost feature may be impaired.
The Service, including all software, design, text, graphics, logos, the "Gatepost" name, and the Gatepost trademark and trade dress, is owned by DT Technologies DBA Virtual Office WI and is protected by copyright, trademark, and other intellectual-property laws. These Terms do not transfer any ownership of our intellectual property to you. All rights not expressly granted are reserved.
Feedback. If you send us feedback, feature requests, or suggestions, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use them without restriction or compensation.
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, failed to pay fees, engaged in fraud or abuse, or if continued service to you exposes us to legal or security risk. We may also discontinue the Service in whole or in part on reasonable notice.
You may terminate by cancelling your subscription as described in Section 5. Upon termination, your license to use the Service ends, and we may delete your data after the retention periods described in the Privacy Policy. Sections that by their nature should survive termination (8, 11–18, 20) will survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Specific feature disclaimers. Route optimization, distance calculations, ETAs, mileage logs, tax categorizations, invoice totals, and calendar reminders are approximations and convenience tools. They should not be relied upon as the sole source of truth for business or tax decisions. You are responsible for verifying critical information and for maintaining your own records.
Connectivity. The Service depends on network connectivity. Some features (offline sync, GPS) may behave differently or be unavailable when your device is offline or in low-signal areas.
You agree to defend, indemnify, and hold harmless Gatepost, its parent and affiliated entities, and their officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) Customer Data you upload; (c) your violation of these Terms, applicable law, or the rights of any third party; (d) any SMS, email, or other communication sent through the Service that violates the TCPA, CAN-SPAM, CTIA guidelines, or any other law; and (e) any dispute between you and any of your customers.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL GATEPOST OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Some jurisdictions do not allow exclusion of certain warranties or limitations of liability; in those jurisdictions the limitations apply only to the maximum extent permitted by law.
These Terms are governed by the laws of the State of Wisconsin, U.S.A., without regard to conflict-of-law principles. Subject to Section 17 (arbitration), any dispute that proceeds in court must be filed in the state or federal courts located in Wisconsin, and you consent to personal jurisdiction in those courts.
Please read this section carefully. It affects your legal rights.
Agreement to arbitrate. You and Gatepost agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") will be resolved by binding individual arbitration rather than in court, except as set out below. This includes claims under contract, tort, statute, regulation, or any other legal theory.
Arbitration rules. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be held in Wisconsin or remotely by mutual agreement. The arbitrator's award is final and may be entered as a judgment in any court of competent jurisdiction.
Small-claims carve-out. Either party may bring an individual action in small-claims court instead of arbitration, so long as the claim qualifies and stays in that court.
Injunctive relief carve-out. Either party may seek injunctive or equitable relief in court to protect intellectual-property rights without first arbitrating.
CLASS-ACTION WAIVER. YOU AND GATEPOST AGREE TO BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, NOT AS PART OF ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MULTIPLE PARTIES AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. If this waiver is found unenforceable, then the entirety of this Section 17 is null and void, and the Dispute will proceed in court under Section 16.
Severability. If any part of this Section 17 is found unenforceable, the remainder will continue to apply.
You may opt out of the arbitration agreement in Section 17 by emailing legal@getgatepost.com within 30 days of first accepting these Terms (or of any future change to Section 17). The email must include your name, your account email, and a clear statement that you opt out of arbitration. Opting out will not affect any other part of these Terms.
If you downloaded the Gatepost mobile app from the Apple App Store or Google Play, you also agree to those platforms' end-user license terms. Apple and Google are not parties to these Terms and are not responsible for the Service. Apple and Google are third-party beneficiaries of these Terms and may enforce them against you with respect to your use of the mobile app.
Account deletion. The mobile app offers in-app account deletion at Profile → Delete Account, satisfying Apple's account-deletion requirement.
Entire agreement. These Terms, together with the Privacy Policy and the SMS Consent Policy, are the entire agreement between you and Gatepost and supersede any prior agreements.
No waiver. Our failure to enforce any provision is not a waiver of that provision.
Severability. If any provision is found unenforceable, the remaining provisions remain in effect.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control (natural disasters, internet outages, government action, third-party service outages).
Notices. Notices to you may be sent to the email on file. Notices to us must be sent to legal@getgatepost.com with a copy to the mailing address in Section 22.
Independent contractors. No agency, partnership, joint venture, or employment relationship is created by these Terms.
Export compliance. You agree to comply with all U.S. export and re-export restrictions that apply to the Service.
We may update these Terms from time to time. The "Last updated" date reflects the most recent revision. We will notify active users of material changes by email or in-app notice at least 14 days before the change takes effect, unless the change is required immediately by law. Continued use after the effective date constitutes acceptance. If you do not accept the change, cancel your subscription before it takes effect.
DT Technologies DBA Virtual Office WI
Attn: Legal
Wisconsin, USA
Email: legal@getgatepost.com (legal notices)
support@getgatepost.com (account and billing)
Website: getgatepost.com