Text Messaging Policy
Brown’s Farrier Service sends appointment reminders, confirmations, "on my way" notifications, and invoice links by SMS to existing customers who have opted in. Message frequency varies with your appointment schedule (typically a few messages per visit). Message and data rates may apply. Opt-in: you consent when you provide your mobile number and agree during booking or intake — verbally, on our intake form, or in writing; consent is not a condition of purchase. Opt-out: reply STOP to any message to unsubscribe; reply HELP for help, or contact us at 5012422117.
Privacy Policy
Brown’s Farrier Service collects your name and contact details to schedule and provide services, send the messages described above, and invoice for completed work. We do not sell your personal information, and we do not share your mobile number or SMS consent with third parties for their marketing. Information is processed by our scheduling platform, Gatepost, solely to provide these services — see the Gatepost privacy policy. To access, correct, or delete your information, or to withdraw SMS consent, contact us using the details above.
Terms of Service
Appointments may be confirmed, rescheduled, or cancelled by replying to our messages or contacting us directly. Invoices are due as indicated on each invoice. SMS notifications are provided as a courtesy and may occasionally be delayed by carriers; please confirm critical scheduling details with us directly.
